A Shrewsbury wedding shop owner is celebrating after striking gold thanks to her many satisfied customers.
Heavenly
Brides and Belles, which is based in the town’s busy Pride Hill
Shopping Centre, is the only Shropshire business to have gained a gold
award on a national website.
The weddingspot.co.uk
award is calculated from the number of top reviews a business receives
from satisfied customers with no fewer than 15 needed to earn a coveted
gold award. Suzanne
Heavens, who opened Heavenly Brides and Belles just under two years
ago, says she is delighted so many of her customers have taken time out
to review the service they received on the popular wedding planning
website.
She said: “I couldn’t be more pleased the way things have gone since I started my business. And to have the service I offer recognised by so many satisfied customers is absolutely brilliant.
“I
do have a lot of Shropshire brides who come to me when planning their
big day but I have also looked after brides who travelled from as far
away as Oxford and Aberystwyth. “I’m
really pleased people are prepared to travel so far to allow me the
privilege of advising and supplying that special gown for their wedding
day. ”
Suzanne, 32, of Wenlock Road, Shrewsbury
who is mum to four-year-old daughter Bethany, said: “Starting up on your
own is a big step but I made sure I had the right advice and having
spent nearly five years managing a successful bridal shop, which gave me
plenty of experience, I knew what I was doing was going to be hard but
rewarding work.
“When I opened Heavenly Brides and Belles
I sold all sorts of other dresses, such as prom and ball gowns, but I
decided it was better to concentrate purely on short wedding dresses
and bridal accessories and I think that has paid off as I have
expanded my range of wedding gowns to include a made to order collection
from Lincoln based designer ‘Brides By Harvee. ”
She added: “Anything goes these days when it comes to weddings and I have a couple of customers who have purchased wedding dresses online that are a little bit different. One bride is going to get married abroad while another one is getting married outdoors in a rather unusual place. “I
can’t say too much as the weddings haven’t taken place yet and I have
to respect the bride’s wishes to keep things under wraps!”
And Suzanne says it’s her dream job. She just loves helping blushing brides find the right gown as there is something special and romantic about weddings. She said: “I have always got lots of ideas and I’m also a good listener. Once you’ve found someone their dream dress it’s just such a great feeling. Buying
a wedding dress, not just any dress but the right dress, is so
important to a bride and it’s massively rewarding seeing it come right.
Kevin
Lockwood, Manager of the Darwin, Pride Hill and Riverside Shopping
Centres, said: “We’re always delighted to hear any success stories
relating to stores within our shopping centres. Suzanne has done particularly well and receiving a gold standard award on a national website is fantastic.
“It
is, of course, particularly pleasing that the gold award is a direct
result of reviews from satisfied customers and of course we are
delighted to hear that Heavenly Brides and Belles is attracting
customers from as far afield as Oxford and Aberystwyth to Shrewsbury.
“Her
business illustrates the strength of the Shrewsbury Shopping Centres
because we have a fantastic mix of the big high street names and
innovative and specialist independents like Suzanne. ”
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